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Things are growing yet again at work and with it the number of people needed to keep things flowing smoothly. This time it’s the Sales Engineer team that needs a new person, working in the Baltimore/Washington area (our home office):

Responsibilities

• Provide exemplary pre-sales technical expertise through technical and product presentations, product demonstrations, pilot implementations, beta program administration, consistent communication, and on-going technical consultation.
• Translate complex technical problems for non-technical clients as well as translating non-technical specifications into precise technical requirements.
• Meet with clients to evaluate their current systems and needs and make recommendations for software and hardware and integration.
• Travel approximately 30% in support of sales and customer activities.
• Respond to RFIs, RFPs and serve as liason between the sales, technical and support teams.
• Play a pro-active “Technical Account Management” role within strategic accounts including relationship and business development activities.

Experience Required

• Bachelor’s degree in IT-related field or relevant experience.
• 2 – 5 years of experience in a software pre-sales, post-sales or related role.
• Keen desire and enthusiasm to assist prospects in understanding the value proposition of the technology and helping customers improve their business processes.
• Strong inter-personal, oral and written communication skills a must.
• Experience with large enterprise software a plus.
• Experience in the email marketing industry a plus.

This is a great chance to work for a solid company that is going places with a really great team of people. If you’re interested please send a resume to jobs@messagesystems.com.

According to the MailChimp blog there’s a new program in place at Gmail that allows images in a message to be turned on by default with the following requirements:

• There has to be authentication in place (either SPF or DKIM).
• The recipient has to have sent at least 2 messages in the past to the sender.

Now that second one can be a challenge since a lot of senders do not use a reply-to address that their customers are sending to (in fact many use a noreply address), meaning that none of their subscribers will accumulate two sends and therefore never see images on by default.

Essentially senders need to start using a reply-to address that customers can use, and ideally one that they would otherwise use. As an example a support@ address would be used independently of the mailing, adding the potential that the subscriber has previously sent a couple of messages in, turning on images in the message.

Not only does this get your images turned on in a message but you get greater customer interaction and engagement in the process. While it may lead to an increased incoming mail flow (on a list of 18,000 I get around 10 replies per mailing), I think it’s worth the added effort.

Read the official Gmail announcement at http://gmailblog.blogspot.com/2009/07/now-displaying-images-in-messages-from.html.