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So I’m looking for virtual servers in Europe for a new Python+MySQL based application and I found a provider with some good prices (Hosteurope.de). So I select the VM that I desire and go to the order form, but there’s no option for United States of America. I find this odd, so I email their support team to see why I can’t pay for services if I live in the USA. Here is their response: “Unfortunately we cannot accept your order due to internal policies” – What exactly is the internal policy where a company turns down sales specifically because the user is from the USA – I have verifiable credit, a real address, real bank accounts, and a real business. Yet hosteurope.de refuses legitimate business from the USA.

Does anyone know why this anti-USA policy is? And since they clearly don’t want my business, does anyone know of a good (and inexpensive) provider for virtual servers that aren’t anti-america?

—-
Dear Mr Reid

> I would very much like to use your services, however there was no option for
> USA in the country drop down menu when ordering – so I was forced to chose
> Austria. Can you tell me how I can order a virtual server from your company
> while residing in the United States of America? I can pay for a year of
> services in advance. I’m starting a new project and this could turn into a
> large account for your sales team. It would seem odd to turn away perfectly
> good business.
>
> Please let me know as I need to provision a server in Germany as soon as
> possible for my application.

Unfortunately we cannot accept your order due to internal policies. We apologize for the inconvenience.

Kind regards
Mit freundlichen Grüßen
Dominik Antulov

–
Dominik Antulov
Auftragsmanagement
Abteilung Hosting

E-Mail: support@hosteurope.de
Telefon: 0800 467 8387
Fax: +49 180 5 66 3233 (*)

+++ Nützliche Links
Host Europe FAQ (häufig gestellte Fragen): http://faq.hosteurope.de
Forum “Kunden helfen Kunden”: https://kis.hosteurope.de/forum/

I guess they got tired of people sending angry emails about data transfer fees:

“Amazon provides an online calculator to help customers decide whether it makes financial sense to ship data via mail rather than uploading over the Internet. You plug in the number of terabytes, devices, average file size, return shipping information and other factors, and find out how much the data transfer would cost via mail compared to standard Internet uploads.

For example, transferring data from a single device containing 2TB would require 26 hours of data loading time and cost $144.74. Uploading the same amount of data over the Internet would cost $204.80. The calculator does not show how long the Internet transfer would take.”

http://www.networkworld.com/news/2010/061010-amazon-cloud-fedex.html